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If you are having a technical issue with your computer, and you need assistance, your best bet is to call your manufacturers technical support line. In most cases, technical support is part of the package when you first purchased your computer. If, for some reason, you are unable to use your computer manufacturers help desk services, here are a few free help desk sites on the Internet.

Tech Support Guy claims to be the #1 tech support site on the web and can be found at http://www.helponthe.net. Tech Support Guy help desk site offers free assistance to users of Microsoft Windows 95, 98, NT, ME, 2000, XP and Linux.

This site is free because it is run completely by volunteers and is paid for by donations. Donations are requested but not required to use this site. The way this site works is that first you must search the topic of you problem. If you can’t find it, then you can post your technical issue on one of Tech Support Guy’s forum pages where other users of the site will try and assist you.

One positive aspect of this site is that it has an extensive forum of questions from previous users so you will most likely receive the answer to your technical issue pretty quickly. One negative aspect of this site is that it is up to you to find the answer to your technical issue. There isn’t a customer service support representative to walk you through your technical issue at this help desk.

5 S tar Support technical services can be found on the web at http://www.5starsupport.com. This help desk provides support to users of Windows, Linux, Internet Explorer, Outlook Express, Netscape, Windows Messenger, AOL, Networking troubleshooting, Microsoft Office Products.

Simply enter your technical issue in a web form that will be emailed to several volunteer technical support representatives and then wait to receive your reply back. You may receive several replies from several different representatives and each solution may be different. You may email the representative back if you are unable to satisfactorily fix your technical issue.

For people who want a solution faster, there is a method available where you can phone a computer support specialist and they can talk you through a solution to your technical issue. There is a small fee for this service however and can be purchased in annual, monthly or per incident increments.

Another service the 5 star offers is free PC help tutorials on topics such as Clean Installation of Windows XP, Install a Home Network, Configuring a Network Card and Partition a Hard Drive.

Suggest A Fix can be found at http://www.suggestafix.com. This site also is run by volunteers but is a free service. It is forum based as well and you need to take the time to scroll through the posting to find something that matches your particular issue. However, in the toolbar virus information and tutorials are also available as quick options.

The best thing about the forums is that you will usually receive good quality answers to your technical or general computing questions. There are a few dedicated people that seem to field a majority of the questions, so depending on the time and day; your answers may vary greatly.

For the latest information about Help Desks visit: Help Desks - Information and Rersources

Question: I just set up a new affiliate program and have heard I can write articles to promote it. How does this work?

Signed New Affiliate Manager

Dear New Affiliate Manager,

Oh, don’t even get me started on this one! I love this topic.

If you’re new to the concept of article marketing, you can write articles and share them with websites, blogs and newsletters. These publishers are hungry for content and will gladly publish your informative articles on their sites. Every time they do, your author bio, including your website URL and information about your website, is included at the bottom. (See the bottom of this article to see how it works.)

What does this have to do with your affiliate program? Well, it can help you in two ways.

First of all, you can write articles and submit them to the article directories (which are basically libraries of free articles). Then when your articles are published, you’ll get traffic and a portion of those visitors will buy your products and a portion will sign up for your affiliate program (both of which will help your business grow.)

Secondly, you can allow your affiliates to use these articles on their websites with one special alteration. ENCOURAGE them to replace your URL with their link from your affiliate program. The article becomes monetized so the publisher can make money simply by sharing it (and you will, too.) Do you think your articles will be spread like wildfire by enthusiastic affiliates? Oh yes, much faster than you could spread the word alone.

Think about it. The viral aspect of this type of marketing can grow your affiliate program exponentially. All it takes is some research, a little time and some hard work. The benefits? Priceless.

Nicole Dean doesn’t pay for advertising - ever. She uses Article Marketing to get free advertising on websites and in newsletters worldwide. You can use articles to get free traffic, too. Visit http://www.EasyArticleMarketing.com to find out how. For more affiliate resources, don’t miss http://www.freeaffiliatearticles.com/

How do you define good customer service? Does that simply mean the satisfactory marketing and sale of a product or service to a customer or does it mean something else? Is providing good customer service, good enough?

In these days of below average customer service, you may think providing good service will set you apart from the pack. Well, I am here to tell you that nothing less than exemplary service will help you succeed. By incorporating the “wow” factor into every successful sale, you will achieve greater profits and better customer satisfaction.

To achieve the “wow” factor, you must be honest, knowledgeable, friendly, professional and deliver on your promises. Do not over promise, but do not under promise either.

In addition, you must be able to provide a high level of service to everyone who comes in contact with your business. If you do, you’ll also get more referrals from your satisfied clients.

“Wow” everyone who comes into contact with you and your business. You want people to be blown away by the extraordinary level of service you deliver to your clients. Demonstrate your exceptional level of customer service by showing your generosity through gift giving. Your goal should be to deliver such a high level of service that your clients can’t wait to tell their family members, friends and co-workers about your company.

Everyone who comes into contact with your business is a potential client or referrer. Reward those who refer people to you by offering them a gift. Send gifts to all business associates in order to gain favor. This is a great way to build relationships with the people you rely on to do business. Look for a reason to send these people a thank you card along with a gift.

So, what types of gifts should you send? I’ll leave that up to your imagination, but here are some ideas to help you get started:

Movie passes
Starbucks cards
Flowers, houseplants
A ticket for a free car wash
Gift candles
Favorite recipes
Gourmet chocolates or gourmet popcorn

Successful sales people always make sure their faithful referrers are regularly and consistently rewarded. Set aside the best rewards for your top referrers. This may include:

Dinner for two at a fancy restaurant
Tickets to the opera or to a rock concert
A gift card
High end fruit or gift basket
Potted plant or flower arrangement
A personally inscribed pen

Yes, when it comes to gift giving the sky is the limit. The more personal the gift, the more likely it will be remembered and it will serve as a thoughtful reminder to your best referrers the next time someone is in need of your exemplary services.

For more referral generating customer service tips, visit our article directory:
http://Mortgage-Training.Mortgage-Leads-Generator.com

Please feel free to reprint this article as long as the resource box is left intact and all links are hyperlinked.

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Hartley Pinn has recently created the Mortgage Leads Generator Training Course to teach people how to make over $50,000 a month working part-time (10 to 15 hrs per week) as a mortgage loan officer.

For more information please visit:
www.Mortgage-Leads-Generator.com

Businesses like to brag in their advertising about quality of work, commitment to their customers, and excellent service. These statements are also proudly advanced in Mission, Vision, and Values Statements. They are foundational to success.

But, let’s face it we all occasionally make misteaks (misspelling intentional) and, even in the best of companies, anger a loyal customer. If we are lucky, we have built up enough “satisfaction-equity” with miffed customers that they will take the time and effort to complain, giving us the opportunity to correct the situation instead of them just silently defecting to the competition.

It makes no difference if the complaint is justified or not (customers make misteaks also!), but when a customer complains, realize they are offering the company a chance to continue the relationship and save a customer by backing up all those claims of commitment with an immediate, polite, and satisfactory response.

Let’s assume the complaint is unjustified and the customer is dead wrong. You are in a position of potentially losing a customer without having done anything wrong so better respond fast. Respond by thanking the customer for bringing the matter to your attention and politely explain the customer’s incorrect perception of error. Offer, a “thank you for your loyalty” extra service, coupon, or partial refund just to help induce the customer to return. After all, the complaining customer is giving you the opportunity to woo them back.

On the other hand, if the complaint is justified and you are in error, think of this as a real opportunity to prove your mettle. If the error is systemic, change the system to insure this error will not happen again and notify the customer about the new procedure. If the error is just a dumb mistake, apologize profusely. In either case, offer inducements to right the wrong, and follow-up. If you sincerely work to apologize and explain the situation that caused the problem, reasonable people who have been satisfied in the past, will give you a second chance when you prove your commitment.

Larry Galler coaches and consults with high-performance executives, professionals, and small businesses since 1993. He is the writer of the long-running (every Sunday since November 2001) business column, “Front Lines with Larry Galler” Sign up for his free newsletter at http://www.larrygaller.com Questions??? Send an email to larry@larrygaller.com

Copyright 2006 Clifford Mee

Have you ever heard of the expression, “You’ll laugh all the way
to the bank”?

Well people who’ve discovered the magic of autoresponders don’t
even do that anymore, because when the money rolls in it’s
automatically sent to their bank accounts…they just laugh!

If you don’t know what an ‘autoresponder’ is, it’s simply an
‘email automatic responder’.

But the simplicity stops there, because autoresponders are
probably the single greatest business innovation to happen since
the birth of the Internet.

They have completely revolutionized what can be done.

And you can use them too, to make an instant impact on your
business.

So here are eleven proven methods for maximizing your business,
even when you’re fast asleep, using the magic of autoresponders.

1. Instead of answering every customer question that’s sent to
you, publish a “Frequently Asked Questions” using your
autoresponder. This saves you time, money and effort.

2. Use them like a library. Make all your past newsletters or
promotional pieces available from your autoresponders. Visitors
appreciate having access to your archives.

3. Create an email training course in several parts delivered by
autoresponder. This automatically builds a relationship with
your prospects which positively influences their decision to
become your customers.

To see an autoresponder training course in action send an email
to mailto:trainingcourse@aweber.com and you’ll receive a course
showing you the ‘20 Quick Tips’ on how to use training courses
to increase your traffic and sales.

4. Collect valuable customer satisfaction information by
publishing a survey via autoresponder. People like to give their
opinions and you benefit from this by knowing what your
customers want.

5. Publish reports with your autoresponder. The reports should
be related to your business or web site. Giving away good
content will quickly increase your traffic. This gives you
greater exposure, makes you an instant authority and ultimately
results in more sales.

6. Provide instant customer acknowledgement to those who send
you a message. Let the autoresponder message reassure them you
have received their message and when to expect your reply.

7. Offer an e-book through your autoresponder in easy to read
chapters. You could include promotional resource links covering
each chapter of the book when delivered.

8. Create an index of all the information which is available
from your autoresponders. Then set this up as an autoresponder
to enable your customers to retrieve the particular information
they are interested in.

9. Publish a complete list of all your products and services
which you offer with their order forms and other sales material.
Consider including a time sensitive discount coupon code in the
autoresponder message to stimulate more sales.

10. Convert your entire web site into autoresponder format.
Visitors may not want to stay online reading web pages. Give
them the option of downloading all the information from your
autoresponder to print off and read at their leisure.

11. Upload all your testimonials, endorsements and articles to
your autoresponder if you don’t have space in your advertising
copy. The more interactive you make the experience for your
prospects the more sales you will likely make.

Now that you have eleven sure-fire ways to use autoresponders in
your business, the most pressing consideration is how to
implement them without it becoming a headache.

As with any vital business operation, rock solid reliability is
the most important factor when choosing what kind of
autoresponder solution to go for.

In autoresponder terms this is deliverability of your messages
and information. There’s little point using autoresponders if
what you send out ends up in a virtual black-hole because of
vicious Internet Service Providers’ anti-spam filters.

That’s why when choosing how to implement autoresponders in your
business you must check on the solutions deliverability.

It is the absolute key for a service you can put your trust in.

Beating Adwords

Beating Adwords is a guide to internet marketing written by Kyle and Carson. These guys are both 24 years old and very successful from marketing on the internet. This guide provides an in depth look into Google Adwords and simplifies how to make money online with Adwords. Carson and Kyle provide great support to their members.

If you are like us, you may ask yourself the question “How can I make money Online?” The answer to this question is simple. You need to learn the real techniques that thousands of internet marketers are using right now to make great amounts of money online. We are the Wealthy Affiliates Kyle and Carson, and we’ve put together the first fully comprehensive ebook that will explain exactly how you can start making money online.

We have many questions from people that include these words. “Can you help me make money online?” The answer to that question is YES. Our techniques have helped pure beginners with no internet marketing experience go from making nothing online to making $300 + / day in a matter of months. It’s really amazing to see that with some guidance, dedicated individuals can bring themselves closer to the financial freedom that they’ve always wanted.

We’ve personally coached intermediate internet marketers and taught them techniques that can increase their Return on Investment up to 100% within a few days. It’s just a matter of knowing how to implement the right techniques at the right time.

Beating Adwords is the most up-to-date book on how to make money online. We have invested $100,000’s refining the techniques and strategies that have been included in this book and the information that you will receive is leading edge. If you are serious about making money online, this is definitely the first and last place you need to look. Beating Adwords includes online marketing tactics that have never been revealed and have been proven to generate huge profits time and time again.

Beating Adwords is for anyone. Whether you have no experience with internet marketing, or whether you have been marketing for years, this book is an asset to anyone’s repertoire. We tell you how to make money the exact same way that we have and continue to do. We do not leave any of our secrets un explained like most other so called “make money” programs that are available. We tell it like it is.

Many of you may already be making money online, but we guarantee that you could be making more by simply knowing how Google Adwords Works. If you’ve never heard the term “Quality Score” or if you don’t know what it means then you could be losing thousands of dollars a month in sales, and in wasted advertising costs. Beating Adwords has been built with the Beginner and Intermediate Marketer in mind, and for that reason it is the best Marketing resource available on the internet today.

Other guides claim that you can make thousands of dollars a day by working 30 minutes or less a week. These are just lies. They may forget to mention the fact that it may have taken 100’s of hours to set up these successful streams of income. It is possible to leave things on autopilot, but not without putting in a lot of time setting them up first.

We will step you through the correct way to set up your Adwords Account so that when the time comes, you can put your campaigns on autopilot and watch the money roll in. It simply amazes us how little people know about Adwords, even if they have been successfully making money online for some time. Many new changes have been implemented by Google recently and we touch on all of these subjects, teaching you how Google wants you to advertise.

The facts about our techniques are that you do not need a website, or a product, or thousands of dollars to start. You can start earning money online as soon as you’ve put the time into reading this guide. If you like to be coached, then Beating Adwords is going to blow your mind away. We have included step by step instructions on how to get every aspect of your internet marketing realm set up and along the way we provide you with tips on how to do it correctly.

We don’t believe in simply mentioning something without going into detail. There is no point in doing this as it only confuses the issue. Internet Marketing is a very detail oriented business and without proper instruction you can end up losing a lot of money fast. We know people who have spent literally thousands of dollars buying e-books online and they still have no idea how to get started. Why? Because no other book goes into the detail that Beating Adwords does.

The flow and design of the book are great and it is very easy to navigate while you learn. You’ll like how things are easily laid out and are provided in steps. As you read through the many sections of the book you will notice the level of detail increase. Once you’ve read through the start up section you will be instantly thrown into a pool of tips, techniques and methods that we use, and teach on a daily basis.

If you are an intermediate marketer you have to ask yourself this question. How do I outsmart my competition? More importantly, how do I make sure that I can compete with people who have more money, resources, or time? The Answer to your question is that you need to harness the pure power of Adwords. Do you have adgroups with a CTR as low as 1%? Many people even have less. We know exactly how to consistently get your CTR up over 20% or 30%. It’s simply a matter of knowing the secrets that Google doesn’t tell you.

We’re not going to tell you that we’ve re-invented the wheel and have some “Miracle” system that we are going to share with you. The fact is that we’ve been around the Internet Marketing industry for so long that we know what beginners and intermediate marketers need in order to take themselves to the next level. There is so much information packed into Beating Adwords that we want to tell you about.

http://www.topguaranteedmoneymakers.org

support@beatingadwords.com